FAQ

 
Hello there, we look forward to hearing from you! For your convenience, we've collected all of our FAQ's in one location and hopefully you can find the answer to your question below. For faster checkout, we highly recommend creating an account. 
ORDER QUESTIONS
HOW LONG WiLL IT TAKE TO RECEIVE MY PRE-LAUNCH ORDER?
Orders from our pre-launch sale will ship in 2-3 months. We will provide better estimates via email as you order your product.
HOW LONG WiLL IT TAKE TO RECEIVE MY ORDER AFTER THE MOMMY-DO JOURNAL HAS OFFICIALLY LAUNCHED? 
Orders placed before 5pm PST will be shipped out the next business day. General guidelines: USPS priority mail or FedEx delivery: 3-5 business days to most locations in the US.FedEx express: estimated delivery by the end of the second business day
WHERE IS MY ORDER?
Thank you so much for your order! Upon shipment you will receive an email with your tracking number, or you can log in to your account and click on your order to view the status. For any other specific questions regarding your order, please email hello@mommy-do.com.  Include your order # in the subject of the email we will respond in a timely fashion. 
WHAT IS YOUR EXCHANGE OR REFUND POLICY?
Our refund policy can be found on our returns policy page
CAN I CHANGE MY ORDER BEFORE IT HAS SHIPPED?
Unfortunately we do not have the ability to change your order after it is placed (for example, we can't change product, shipping address or combine multiple orders). 
DO YOU SHIP INTERNATIONAL?
yes - we ship all our products anywhere and everywhere! currently we ship internationally via USPS and FedEx. All shipping rates do not include duties or taxes which vary by country and product. 
WHY DO I HAVE TO PAY TO PICK UP MY PACKAGE (international orders)?
When you order merchandise from another country, you are required to pay customs to bring that item into the country, it is your country’s sales tax. I cannot declare your item as a gift. 
DO YOU WHOLESALE?
Absolutely, please apply here if you want to apply to be a Mommy-do retailer.
WHERE CAN I CONNECT WITH OTHER MOMMY DO'ERS?
Connect with other mommy-do'ers via facebook, twitter and instagram to support and motivate each other. 
WHAT IS YOUR PRIVACY POLICY?
Our privacy policy can be found on our policy page 
STILL HAVE A QUESTION?
customer service is our top priority - so email us at anytime at hello@mommy-do.com...we love to hear from you!